Archive for the ‘Contactless Pilot’ Category

Gatwick Capping Changes

As if the inconsistencies with pricing along the line between Merstham and Gatwick Airport weren’t already bad enough, it looks like TfL have completely ripped up the rule book with regard to contactless capping once you venture south from zone 6 at Coulsdon South. This means that since May 16th some part-time commuters have seen their daily fares rise by 27%, without any warning at all. Read the rest of this entry »

Authorised User CPC cards

I’d actually forgotten about this issue until I recently came across mention on the TfL site explaining that you can link authorised user cards to an online account.  Originally there was a problem where the name on the card did not match the name that the bank statements were sent to.  I had tried to explain the problem to both TfL and my bank, but neither seemed to understand what was wrong.

However, I can now report that my wife has successfully added her payment card to her own account, even though the card is linked to my card account.  Now I need to dig out my paytag and find out if they’ve fixed the issues with that too.  Watch this space.

Missing Contactless touches

Time for another update on my personal adventures.  On Monday evening I decided to visit some of the new Overground lines and stations in North East London.  I also took along my son with his zip card for company.  Everything worked fine on the night, but examining my history the next day has highlighted a couple of missing touches, Read the rest of this entry »

Contactless charging less than Oyster

I’ve recently had several queries where people were charged less than they expected using a CPC, or even less than they were charged making the same journeys with Oyster at a different time.  The reason is the different way that capping is calculated when using CPCs.  There’s a new page which tries to explain the detail.  It’s quite complex in places, so I welcome questions and comments.

Southwark and Blackfriars

On Saturday afternoon I went walking around the City in search of book benches with my son.  When we had finished we made our way to the north bank entrance to Blackfriars and only then did we realise that FCC trains weren’t serving London Bridge this weekend.  The advertised diversion via Elephant and Castle seemed a bit of a detour so we decided to walk a bit more by crossing the river through Blackfriars, along to Southwark and through there to Waterloo East.  This gave me a chance to check out a report that walking through Southwark is always free.

Read the rest of this entry »

Contactless – Good news and bad

Today has seen good news on the use of contactless payment cards on buses, but confirmation of extremely bad news for the use on trains. Read the rest of this entry »

Contactless is coming to Rail

This morning I attended a briefing at TfL about the soon to be launched contactless payments on rail services.  Sadly TfL wouldn’t commit to an actual date, but late summer/early autumn seems likely.  At the same time as the rail system goes live, the existing bus facility will be merged with it, offering full capping for all rail and bus journeys, including the new Monday to Sunday weekly capping.

I’ll need some time to document all I’ve learnt about the new system, but for now I can confirm that everything mentioned in my pilot diaries is accurate.  Although I haven’t yet managed to test out weekly capping, I’m informed that the final charge made will be worked out using a complex algorithm to ensure a best price is paid.  Put simply, if your regular commute is extended with the odd out of zone journey these will still be charged as extensions as they are now with Oyster.  The added benefits mean that if you make a lot of unusual journeys the system will work out if a different travelcard cap would be cheaper, and of course if you fall ill and don’t travel enough you won’t be charged for the full travelcard.

Finally, despite what some would say, Oyster definitely has a future.  It will be needed for all the youngsters who aren’t old enough for bank cards, for starters.  What is likely is that it will change from the card holding your balance to a similar system as contactless where the balance is held centrally and journeys are worked out in the back office.

Contactless Pilot (June)

My participation in the contactless pilot has been severely hampered since the end of May. First my bank decided to issue new cards which meant that I had to go through the process of registering a new card number for the pilot. Then I managed to lose the other card linked to the same account so they had to cancel everything again, even though I still had the card I was using for contactless travel. Interestingly though, when TfL came to charge the amount for travel that day, Read the rest of this entry »

Contactless Pilot (end of May)

I’ve decided to stop talking about journeys which have no issues as they are becoming more common.  The bottom line is that contactless works, apart from one issue that I’ll come to later on.  I’ll still be testing edge conditions, sometimes inadvertantly, and these I’ll document on here.

So, the big test this week was exceeding the maximum journey time.  Read the rest of this entry »

Contactless Pilot Days 3-9

Oh dear, I seem to have got behind updating this.  The good news is that there aren’t any show-stopping problems so far.  Comments are always welcome and will be fed back to TfL if relevant.  It’s now getting more exciting as I’ve been asked to download an app and record details of my experiences as I travel.  The app has loaded and I’ve set it up, so I’m ready to go.  But first, the last few days … Read the rest of this entry »

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