This is an old page. The current version can be found here.
There are a number of stations where it isn’t always obvious whether you should touch out or not using platform validators. Usually these validators were intended to start or end Oyster journeys without leaving the station because the overall journey continued using paper tickets on National Rail. In order to avoid problems at the station gatelines and/or the deduction of maximum fares due to unresolved journeys, the validators at these stations are set to continuation exit. Note that this does not apply to readers attached to a gateline.
How it works
When you touch out at a standalone validator at one of these stations your fare is adjusted correctly as if you were leaving the Oyster system. Any further touches at that station (including at a gateline) will replicate the exit with no further deduction, as long as the second touch is within the maximum journey time from the station where you started your journey. If you continue on from that station by a different mode then when you exit at your final destination the balance is readjusted for the new end point.
There are two drawbacks to be aware of. Firstly, if there are no gates at the station then you must touch out using a validator if that is the end of your journey. However, it is impossible to touch in until the maximum journey time from the start of the first journey has elapsed. If you did not want to stay very long at one of these places then this could cause a problem.
Secondly there may be a problem with National Rail RPIs. The exit touch removes the maximum fare which is what the RPIs are lookimg for when they check the card using a hand-held reader. If at all possible you should only touch out and back in again at an interchange station if it is absolutely necessary, usually because one or both parts of the station are protected by gates.
These are the stations where standalone validators are set to continuation exit:
- Chalfont & Latimer
- Ealing Broadway
- Elmers End
- Finsbury Park LU
- Harrow Wealdstone
- Kensington Olympia
- Kentish Town
- Old Street
- Paddington LU
- Seven Sisters
- South Ruislip
- Watford Junction
- West Croydon
- West Ham
- West Ruislip
Note: Finsbury Park was included on the list given by TfL in a FOI response, but the NR side of the station is no longer set this way because the platforms are now gated.
This page updated 11 February 2016.