Oyster and National Rail

Archive for August, 2013

New Route ValidatorsAugust 19, 2013

I have heard from a reliable source that pink route validators will shortly be installed at both Clapham Junction and Surrey Quays. I’ll add more info (like when) as soon as I hear it.

Update: September 7th

The new fares are included in the normal fares update from tomorrow (8th Sept). It’s not clear when the actual validators will be installed, but hopefully soon.

General News, Route Validators

13 Comments

New helpdesk numberAugust 19, 2013

The Oyster helpline can now be reached via the TfL main number which is 0343 222 1234. This is treated like 01 and 02 numbers for inclusion into free minutes on mobile and landline plans. The Oyster helpline is under option 1 on the initial menu, along with ticketing and contactless payment. Remember that Oyster is only open between 8am and 8pm while the above number is answered 24/7.

General News

2 Comments

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- David May 22, 2018 at 1:43 pm on Elizabeth Line Fares AnnouncedHi Mike, Now that Oyster is valid on the "Heathrow Connect" do you know whether
- Lewis May 21, 2018 at 8:51 pm on NR Stations Issuing Oyster CardsWife and I will be traveling from Stanmore to Gatwick on October 4. Can this
- Anna May 21, 2018 at 4:09 pm on Mixing Oyster and Paper TicketsHi, can you please help me, because I am so lost. I need to go
- Wesley May 21, 2018 at 11:45 am on Mixing Oyster and Paper TicketsHi, I’m looking to travel from Alton into London. I am wondering is I can
- I May 20, 2018 at 6:29 pm on May 2018 Fares RevisionAre paper tickets to Zone U1256* valid? If so, now that Heathrow Rail is now
- John May 19, 2018 at 2:45 pm on Same Station & Continuation ExitsI brought a paper ticket at Westenhager station and exited the train at London Bridge.
- Crispin May 19, 2018 at 2:51 am on Gatwick SimplificationHi Mike, I live in Wembley Park and am considering using my oyster to go
- Hennry May 17, 2018 at 1:30 pm on Railcards and DiscountsHi Mike. Thought so! Out of interest, do you know who would typically get that
- Henry May 16, 2018 at 5:12 pm on Railcards and DiscountsHi Mike. I had a 18-25 railcard discount applied to my old Oyster card which
- Cassie May 16, 2018 at 4:15 pm on WimbledonHi I really confused about oyster usage as I have never used one before. I
- Richard May 15, 2018 at 10:02 pm on Mixing Travelcard and PAYGHi Mike, thanks for a very informative site! I've just been checking a future Mon-Fri
- Alan Holmewood May 14, 2018 at 4:03 pm on Elizabeth Line Fares AnnouncedHi Mike, As a matter of interest, does this mean that my 60+ Oyster will
- Lydia May 14, 2018 at 10:41 am on Peak, Off Peak and CapsI should specify that I have a 16-25 railcard attached to my Oyster -not sure
- Lydia May 14, 2018 at 10:38 am on Peak, Off Peak and CapsHi Mike Thanks for sharing your insight into the complexities of London travel. Regarding travel
- Daniel May 12, 2018 at 6:04 pm on Brentwood off-peak fare anomalyThere seem to be more odd fares involving Brentwood: For example, the peak fare into
- Chris D May 11, 2018 at 5:20 am on Gatwick SimplificationThanks. That makes sense actually now I look at the fare scales! And now I
- Khilna May 10, 2018 at 8:34 pm on Route Validators (Pink Readers)Hello Mike I will be travelling from Kenton station to East croydon everyday. What will
- Chris D May 10, 2018 at 1:44 pm on Gatwick SimplificationI took a peak journey yesterday from Elephant and Castle to East Croydon via London
- Mylène May 10, 2018 at 11:35 am on Mixing Oyster and Paper TicketsYou're right Mike, it's better to get paper tickets to go to EGR. We already
- Mylène May 9, 2018 at 2:36 pm on Mixing Oyster and Paper TicketsHi Mike, We are Belgian and my boy (11 ya) and I, both have our
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Archive for August, 2013

New Route ValidatorsAugust 19, 2013

New helpdesk numberAugust 19, 2013

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