Oyster and National Rail

Archive for August, 2013

New Route ValidatorsAugust 19, 2013

I have heard from a reliable source that pink route validators will shortly be installed at both Clapham Junction and Surrey Quays. I’ll add more info (like when) as soon as I hear it.

Update: September 7th

The new fares are included in the normal fares update from tomorrow (8th Sept). It’s not clear when the actual validators will be installed, but hopefully soon.

General News, Route Validators

13 Comments

New helpdesk numberAugust 19, 2013

The Oyster helpline can now be reached via the TfL main number which is 0343 222 1234. This is treated like 01 and 02 numbers for inclusion into free minutes on mobile and landline plans. The Oyster helpline is under option 1 on the initial menu, along with ticketing and contactless payment. Remember that Oyster is only open between 8am and 8pm while the above number is answered 24/7.

General News

2 Comments

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- Zoe July 22, 2019 at 12:42 pm on FAQs and TipsHi Mike, I hope you can help. I will be making a regular return journey
- Jo July 21, 2019 at 4:31 pm on FAQs and TipsHello Mike Can you help me please. I need to travel Off Peak from North
- Phil July 20, 2019 at 10:00 am on FAQs and TipsHi Mike I've just requested a refund of my remaining credit and deposit as I
- Sambath July 19, 2019 at 3:32 pm on Dartford in zone 8 from SundayHopefully Dartford will be rezoned into Zone 6 or Zone 7 soon https://www.change.org/p/dartford-station-new-entrance-and-london-travel-zone-reassignment
- Jules July 19, 2019 at 12:30 pm on Railcards and DiscountsI have had an Oyster card for many years which is 'registered': I have a
- James July 18, 2019 at 1:04 pm on Mixing Travelcard and PAYGHi Mike, With a zone 1/2 travelcard, what would be the extension fare if I
- Eileen July 18, 2019 at 12:38 pm on Topping UpHow do I know that my Seniors rail card has been added to my Oyster
- Rallen July 17, 2019 at 3:51 pm on Topping UpHi, My autotop which I have had for years has been removed - and even
- Steven July 17, 2019 at 3:24 pm on Mixing Oyster and Paper Ticketsthanks Mike - confirmed it this morning - there are no validators on the platform,
- Adam July 16, 2019 at 7:47 pm on New Northern ExtensionsBased on this: https://www.northmymms.uk/2019/06/oyster-rollout-to-stop-at-potters-bar.html?m=1 I wonder if a new "contactless only" pay as you go
- Steven July 16, 2019 at 12:38 pm on Mixing Oyster and Paper TicketsHi Mike a quick query if I may, I currently have a GWR smart card
- Karen July 16, 2019 at 10:20 am on Capping ExamplesHi there My journey yesterday from Grays to London Zone 1 came to £15.80:- £7.40
- Fatima Naushad July 16, 2019 at 3:39 am on Peak, Off Peak and CapsHi Mike, I would just like to clarify what you mean by this sentence “On
- Irene July 15, 2019 at 8:22 pm on Journey History and QueriesHi Mike, I intend to travel from New Malden to Central London on Thursday. As
- Sunny July 15, 2019 at 11:50 am on Capping ExamplesHi Was just wondering why I’m get charged £15.00 everyday when commuting from broxbourne (zone
- Nigel Cardozo July 15, 2019 at 4:03 am on Capping ExamplesHi Mike, I have seen your scenario 3 and 4 about off peak daily and
- Konrad July 15, 2019 at 2:06 am on Same Station & Continuation ExitsHi Mike, First of all - kudos for a great website! A peculiar thing happened
- Thomas July 14, 2019 at 10:30 pm on Contactless vs OysterAha - so the rail part of the journey is not regarded as a LU
- Thomas July 14, 2019 at 1:15 pm on Contactless vs OysterGreat advice here! I have a question about using contactless/Oyster that combines rail services with
- Nigel Cardozo July 14, 2019 at 3:27 am on Daily Caps now on Fare FinderHi Mike, I have read your previous "Peak, Off Peak and Caps" post and I
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Archive for August, 2013

New Route ValidatorsAugust 19, 2013

New helpdesk numberAugust 19, 2013

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