Yesterday I discovered another little anomaly with the Oyster system. I ventured out with one of my kids on a circular route taking in the DLR and Overground. We touched in at Crayford and took the rounder service to Woolwich Arsenal. Then it was the DLR to Shadwell with the obligatory sitting in the front seat pretending to drive the train. Read the rest of this entry »
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It’s official, travelling a stop further on than you need to can actually reduce the fare you are charged! Following on from the recent story about the missing route validator at Surrey Quays, this morning I went from Crayford to Honor Oak Park via New Cross and Canada Water. Read the rest of this entry »
Oyster Diary, Route Validators
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A couple of weeks ago I had a surprising email from Transport for London. It told me that I was due a refund of £4 because of an ‘operational issue’. It said that the refund was ready to be picked up from London Bridge Underground station. This was just the start of a whole new discovery. Read the rest of this entry »
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The East London Line has re-opened and from this Sunday (23rd May) will provide direct services from Dalston Junction to West Croydon and Crystal Palace. That’s great, but there’s a vital piece of equipment missing at Surrey Quays if you change there when travelling between New Cross and New Cross Gate.
Oyster Diary, Route Validators
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I’ve managed to break the oyster system again! I’ll admit that this time it was a deliberate attempt to try something out-of-the-ordinary, but not impossible. I was returning from Balham to Crayford and I changed at New Cross Gate to avoid using zone 1. It was raining, so rather than walk Read the rest of this entry »
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To complete the picture I tried one more time to use the concourse at London Bridge while exiting from Southeastern (P1-6) and entering to Southern (P8-16). Again I was charged for two journeys. Whilst I await a response from either ATOC or the Oyster Helpline I have flagged these two OSIs as not working on the list here.
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Well, the explanation from ATOC seemed to make sense, but in fact it was incorrect. Yesterday I made another journey from Crayford to Norwood Junction. Just for variety I tried travelling via Victoria on the outward journey because engineering works meant that the trains from Dartford were diverted via Sidcup. It all worked correctly this time, until I came to go home. Read the rest of this entry »
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I’ve just checked my journey history and noticed that Tuesday night’s journey to Norwood Junction has been charged as two separate journeys, one from Crayford to London Bridge and the other from London Bridge to Norwood Junction. Surely that can’t be right? True, I could have used the footbridge to change platforms, but I was hungry Read the rest of this entry »
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Just after receiving the kid’s Oyster cards I had set up auto top-up on them in anticipation that they would be used most weeks. The initial top up had been loaded onto their cards the day before the email about the Family and Friends Railcard arrived. What should I do now? Read the rest of this entry »
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Following our first trip, I repeatedly logged in to the Oyster online website over the weekend expecting to see details of the journey appear. I wanted to see how touch in and touch out would be recorded as previously I’d only ever used my card on buses. Monday morning came and still no sign Read the rest of this entry »
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