TfL Contactless PilotApr 15, 2014
When I signed up for this in November last year I was resigned to being told that my travel wasn’t enough to make a worthwhile contribution. After all, around half my journeys are by bus which aren’t included in the rail trial and thus wouldn’t count towards daily capping. Then in December the whole thing was put on hold thanks to the last minute fares revision changes. So when I received an email last week inviting me to join the trial I was very excited. My participants card arrived yesterday.
I’ve already completed the initial survey which took about 10 minutes (even though they said only 5), and made a journey to see how it worked. Initial observations are positive and I intend to try and test various edge conditions to see how well they’ve worked it out.
The first difference is that when touching in or out on validators (not gates) the screen simply says “Accepted”. The system has no way of knowing whether that’s an in or an out. It’s a bit disconcerting not getting balance and fare figures, but I guess I’ll get used to that. The online journey history is available as expected the next day and all seems fine so far.