Archive for August, 2013

New Route Validators

I have heard from a reliable source that pink route validators will shortly be installed at both Clapham Junction and Surrey Quays.  I’ll add more info (like when) as soon as I hear it.

Update: September 7th

The new fares are included in the normal fares update from tomorrow (8th Sept).  It’s not clear when the actual validators will be installed, but hopefully soon.

New helpdesk number

The Oyster helpline can now be reached via the TfL main number which is 0343 222 1234.  This is treated like 01 and 02 numbers for inclusion into free minutes on mobile and landline plans.  The Oyster helpline is under option 1 on the initial menu, along with ticketing and contactless payment.  Remember that Oyster is only open between 8am and 8pm while the above number is answered 24/7.